Frequently Asked Questions

Couple Sleeping In A Hot Tub

FREQUENTLY ASKED QUESTIONS

YOUR TOP
SPA QUESTIONS

We get it, the prospect of spa ownership, the buying process, and the setup or installation in your home can be a daunting prospect. Not to worry, though, if you’ve got questions, we’ve got the answers. For decades, we’ve helped thousands of families across North America purchase, prepare for, and get their very own Strong Spas up and running – stress and worry free. So, come on in, the water’s great!

FREQUENTLY ASKED QUESTIONS

How much will a new hot tub cost?

There are variations of hot tubs on the market today, with a wide variety of prices. We are proud to offer a price match guarantee. Although there is going to be some differences, in materials utilized and features among different hot tub manufacturers, our factory manufactured Strong Spas only uses the finest quality materials with features that can be customized for individual needs.

How long will my hot tub last?

When you purchase Strong Spas through our website we guarantee the craftsmanship of our hot tubs and parts with a comprehensive warranty. We guarantee our patented Dura-Last design, with the industries first lifetime warranty, which will not split, crack, or peel. Your hot tub will provide years of worry-free enjoyment.

Where should I place my hot tub?

With our exclusive molded base, installation is simple and the hot tub can be placed almost anywhere on solid, level ground. To install Strong Spas indoors, you need to consider if the hot tub will fit through the door and if the structural strength of the floor is adequate to hold the hot tub filled with water. A typical 3-person hot tub weighs about 2,500 pounds filled.

How do I keep my water clean?

With regular use and well-maintained water, we recommend you clean your hot tub every 3-6 months. Essentially, this involves draining the water from the hot tub, brushing the sides and refilling with fresh water from a hose. Consult your Strong Spas owner’s manual for specific instructions.

How it the temperature controlled?

Temperature, jets and lights can all be controlled with the simple touch of a button. Our topside control panel combine advanced micro-processor technology with solid-state electronic switches, creating the world’s finest, most reliable, state-of-the-art, user-friendly control system.

Are the water jets adjustable?

Most jets in your hot tub are adjustable. Rotating the face of an adjustment jet to the left (counter-clockwise) will increase the amount of water flow through the jet. Rotating the face of an adjustable jet to the right (clockwise) will decrease the amount of water flow through the jet.

How much horsepower do I need?

That is going to vary by hot tub model. All Strong Spas are equipped with Waterway Executive pumps to increase water flow for a more vigorous massage experience, while reducing electrical consumption of the pumps. We did this by working closely with Waterway to increase the size and angle of the pump impellers; and by optimizing internal plumbing, jet placement and jet configuration.

What kind of electrical do I need?

Most Strong Spas are designed for 240 volt electrical service requiring a 50 or 60 amp breaker. Certain models will work with 120 volt electrical service that enables you to essentially “plug and play.” These models can also be converted to a 240 volt electrical service if needed. When connecting via your regular outlet, don’t share the circuit with another appliance, and be sure it has an appropriate amperage rating.

How can a hot tub help my health?

You should consult a medical professional for specific advice. It is well known that hydrotherapy – the combination of heat, massage, and buoyancy- can help relieve stress, pain and other symptoms. Strong Spas jets give you a full-body massage, relaxing tension from muscles, while the natural buoyancy of the water relieves pressure on strained joints and muscles.

NEED A HAND?
WE CAN HELP.

Still haven’t found the answer that you’re looking for? Or perhaps you just need a more detailed explanation or some guided assistance. Not to worry! Our team of customer support specialists at Strong Spas are always here to help you with your pre-purchase, installation, setup, troubleshooting, and water care needs. Drop us a line, and let us personally help you get you today!

Two Females Inside A Hot Tub