The Strong Spas Guarantee

THE STRONG SPAS GUARANTEE

OUR SUPERIOR
CUSTOMER SERVICE

Strong Spas is one of the most renowned and trusted hot tub manufacturers in the spa industry because of our ability to ensure customer satisfaction. Our commitment to customer service and your satisfaction is unwavering. If for any reason you are dissatisfied with your purchase, or the service you received, we will work with you to resolve your issues so that you can enjoy the spa ownership experience.

THE STRONG SPAS PROMISE

100% SATISFACTION GUARANTEE

Additional to the individual warranties of each product carried by Strong Spas, we guarantee the comfort and performance of our products in the first 90 days of ownership or we will return the spa and refund the purchase price (see our Return Policy for details). We will do our best to fulfill and exceed your expectations. If you are not fully satisfied with your purchase, please contact our no-hassle team via the Request Service form.

We will do our best to resolve your issues and concerns, and if you are still not satisfied, we will take the spa back and give you a full refund of the purchase price only. Installation costs will not be included in the refund. Return policy applies to online purchases only.