Troubleshooting & Repair

TROUBLESHOOTING & REPAIR

TROUBLESHOOTING
YOUR STRONG SPA

Typically, it’s best to leave repair up to a certified spa technician or electrician, but there are a few things you can do if your spa isn’t operating correctly:

Basic Spa Troublshooting

 Turn off the GFCI breaker before performing any maintenance.
 Remove exterior spa panels of the spa.
 Check all plumbing unions for leaks.
 Make sure all gate valves are in the up/open position.

SPA PUMP TROUBLESHOOTING

Sometimes air can become trapped in the pump while filling the hot tub. You will know this has happened when after filling and starting the spa, the pump does not function. You will hear the pump operating, but no water will be moving. DO NOT continue to operate the pump this way or it will cause damage to the spa

PUMP TROUBLESHOOTING

REMOVING TRAPPED AIR BUBBLES

 Turn the spa on and wait for PR (Priming Mode) to appear on the topside display.
 Press the JETS1 button to turn on the pump, then let it run for 10 seconds. The pump should be running on low speed.
 Press the JETS1 buttons again and let the pump run on high speed for 10 seconds.
 Press the JETS1 button again to turn off the pump. The pump should be left in the off position for 10 to 15 seconds.
 Repeat steps 1 through 4 until water is flowing through all the jets and all the air is removed from the plumbing.
PUMP TROUBLESHOOTING

REMOVING A LARGE AIR LOCK

 Turn the spa on and wait for PR (Priming Mode) to appear on the topside display.
 Turn off power at the breaker.
 Remove the hot tub panel closest to the pump.
 Loosen the white pressure union on the top of the pump by hand or with a strap wrench. When air is bled out, tighten the union, turn the breaker on and set the pump on high speed. NOTE: If you press the “Temp” button any time during Priming Mode, it will exit that mode and begin Standard Mode.

STRONG SPAS INSTALLATION

IMPORTANT NOTE…

Save all Strong Spa paperwork, such as instructions, warranty card and model information regarding your hot tub.