We understand that exceptional customer service begins before you even make a purchase, which is why we’re happy to help with any pre-sales inquiries you may have. Whether you’re placing an order for a new spa or a part, our team is ready to assist. If there’s an issue with your delivery—like a missing or damaged item, or the wrong product being delivered—we’ll resolve it quickly. Need to confirm the status of a repair order? Just ask, and we’ll keep you up to date every step of the way.