Filling & Start-Up

Filling your Strong Spa is a breeze, and you’ll be enjoying it in no time. Below, you’ll find simple, step-by-step instructions to guide you through the process. Should you run into any issues or have questions along the way, our friendly support team is always available and ready to assist. Don’t hesitate to reach out—we’re here to help!

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Getting Your Spa Up and Running

Filling your Strong Spa is quick and easy – In fact, you’ll be up and running before you know it. We’ve given you the step-by-step instructions below, but if at any time you have difficulty installing your hot tub or have a question, don’t hesitate to contact our no-hassle team. They’re standing by just waiting to help you.

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The Fill & Start-Up Process

Fill & Start your Strong Spa in 9 easy steps.

Prep Your Foundation

Place the spa on an approved surface and have it properly wired by a licensed electrician.

Remove Exterior Panels

For DURA-LAST™ models, remove exterior spa panels by inserting a flathead screwdriver at bottom edge of the panel and prying it out. For ULTRA-TEC models, remove screws that hold the side panels in place. For Durasport models, unlock and open the access door.

Check the Unions

Make sure white plumbing unions are secure and did not loosen during shipping. There will be 4 unions on a 1-pump spa and 6 unions on a 2-pump spa. Hand-tighten any loose unions.

Open the Gate Valves

Open all gate valves in the equipment area. Before operation, these valves must be in the UP/OPEN position and have plastic clips inserted. Never run the spa with the gate valves closed or without water circulating for any period of time.

Remove the Filters

Remove the filter(s) (and weir and basket, if equipped) from the filter chamber.

Fill Your Spa

Fill with a garden hose using cold water through the filter canister, preventing airlock, until 2 inches above the highest back jet (not neck jet).

Power On the GFCI

Once the water is at the correct level and air is bled, turn on the power at the GFCI breaker. When the power is turned on, the controls will per¬form a diagnostic check for a few minutes. When complete, the spa will automatically operate at filter speed and continue heating until water reaches desired temperature.

Check the Pumps

If water does not flow from the jets when the pump is running, there could be an air pocket. See the “Priming the Pump” section below for methods of removing air pockets from the pump(s).

 

Install The Filters

Install the filter(s) (and weir and basket, if equipped) into the filter chamber.

Priming Your Spa's Pump

Sometimes air can become trapped in the pump while filling the hot tub. You will know this has happened when after filling and starting the spa, the pump does not function. You will hear the pump operating, but no water will be moving. DO NOT continue to operate the pump this way or it will cause damage to the spa.

Priming your pump for the first time can be frustrating, but these simple instructions can help you.

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Removing Trapped Air Bubbles and Pockets

 Turn the spa on and wait for PR (Priming Mode) to appear on the topside display.
 Press the JETS1 button to turn on the pump, then let it run for 10 seconds. The pump should be running on low speed.
 Press the JETS1 buttons again and let the pump run on high speed for 10 seconds.
 Press the JETS1 button again to turn off the pump. The pump should be left in the off position for 10 to 15 seconds.
 Repeat steps 1 through 4 until water is flowing through all the jets and all the air is removed from the plumbing.

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Removing a Large Air Lock in your Pump

 Turn the spa on and wait for PR (Priming Mode) to appear on the topside display.
 Turn off power at the breaker.
 Remove the hot tub panel closest to the pump.
 Loosen the white pressure union on the top of the pump by hand or with a strap wrench. When air is bled out, tighten the union, turn the breaker on and set the pump on high speed. NOTE: If you press the “Temp” button any time during Priming Mode, it will exit that mode and begin Standard Mode.

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Important Note...

Save all Strong Spa paperwork, such as instructions, warranty card and model information regarding your hot tub.

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Modern Design. Premium Perks.

Relax in the luxurious features and amenities that soothe the senses and rejuvenate the spirit in our Strong Spas Premium line of hot tubs. Featuring our industry-leading and patented dual-walled DURA-LAST® cabinet and integrated DURA-BASE® system that offers easy access to components, we give you peace of mind as a Strong Spas owner. Our innovative, foldaway steps and towel holder feature offers convenience and safety.

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