Frequently Asked Questions (2022)-Footer texture
Frequently Asked Questions (2022)-Couple Sleeping In A Hot Tub

FAQs

YOUR TOP
SPA QUESTIONS

We get it, the prospect of spa ownership, the buying process, and the setup or installation in your home can be a daunting prospect. Not to worry, though, if you’ve got questions, we’ve got the answers. For decades, we’ve helped thousands of customers purchase, prepare for, and get their very own Strong Spas up and running – stress and worry free.

FREQUENTLY ASKED QUESTIONS

  • Need assistance changing the filter cycle on your hot tub? We can help. Still need assistance? You can contact our Customer Service team by calling 800-787-6649, emailing support@Strong9.com, or submitting a form on www.StrongSpaSupport.com....

  • Need help removing the filter basket on your Strong Spa? We can help. Our team made the video below to assist with this issue. If you still need help after the video, feel free to reach out by calling 800-787-6649, emailing support@Strong9.com, or su...