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Customer Service Representative

Do you have an upbeat energy and a contagious positive attitude to set and achieve goals individually and a part of an amazing team? Then you may be exactly who we are looking for in our Customer Service Representative position.

The job duties include:

  • Handle inbound and outbound customer-related phone inquiries and ensure that issues are resolved promptly, professionally, and thoroughly.
  • Manage escalated client calls with courtesy and professionalism.
  • Respond to email correspondence quickly and competently.
  • Utilize typing skills to enter orders and detailed notes into our CRM systems.
  • Educate our customers on the company’s products and services.
  • Look for innovative ways to enhance the customers’ experience

Why work for Strong?

Strong offers the following benefits:

  • Medical, Dental, as well as Vision Insurance
  • Short Term Disability as well as Life Insurance
  • 40 hours of Paid Time Off after one year of work
  • 80 hours of Paid Time Off after two years of work
  • 401k, in addition up to 4% matching
  • Paid Holidays
  • Weekly Bonus
  • Discounts on spas
  • Various employee activities through the year

What is it like to work at Strong?

Visit us on our social media at https://www.facebook.com/StrongSpasJobs1

If you are looking to become part of an amazing team, then apply today to be a Customer Service Representative!

 

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