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Guarantees

Our Guarantee!

Strong Spas Superior Customer Service

Strong Spas is growing to be one of the largest and trusted hot tub manufacturers in the spa industry because of our ability to ensure customer satification. Our commitment to customer service and your satisfaction is unwavering. If you are dissatisfied with your purchase, or the service you received, please call our No-Hassle Team hotline at 1-877-BUY-SPAS (1-877-289-7727). We will work with you to resolve your issues so that you can enjoy the spa ownership experience. 

100% Satisfaction Guarantee

For the first time ever, Strong Spas is guaranteeing the comfort and performance of its product in the first 90 days of ownership or we will return the spa and refund the purchase price (see our Return Policy for details). We will do our best to fulfill and exceed your expectations. If you are not fully satisfied with your purchase, start by talking to our no-hassle team. We will do our best to resolve your issues and concerns, and if you are still not satisfied, we will take the spa back and give you a full refund*. We care about our customers, so we are providing the industry’s first 100% satisfaction guarantee.

*Refund of purchase price only. Installation costs will not be included in the refund. Return policy applies to online purchases only.