Troubleshooting And Repair

Hot Tub Troubleshooting and Repair

Most of the time, it’s best to leave repair up to a certified spa technician or electrician, but there are a few things you can do if your hot tub isn’t operating correctly:

  • Turn off the GFCI breaker before draining or doing electrical work.
  • Remove exterior spa panels by inserting flathead screwdriver at bottom edge of the panel and prying out
  • Check all plumbing unions for leaks
  • Make sure all gate valves are in the up/open position.

Removing Air Pockets, Blocks and Locks

If water doesn’t flow from the jets when the pump is running there could be an air pocket. Sometimes air can become trapped in the pump while filling the spa. You will know this has happened when after filling and starting the spa, the pump does not function. You will hear the pump op¬erating, but no water will be moving. The pump will not work properly while air is trapped in it.  DO NOT continue to operate the pump this way or it will cause damage to the spa.

Remove air bubbles

  1. Turn the spa on and wait for priming mode to appear on topside display.
  2. Press the JETS1 button to turn on the pump, let it run for 10 seconds on low speed. Repeat this process again.
  3. Press the JETS1 button to turn the pump off and leave it off for 10 to 15 seconds.
  4. Continue this process until water is flowing from all jets.

Remove air locks in spa pump

  1. Turn off power at the breaker.
  2. Remove spa panel nearest pump.
  3. Loosen white pressure union on the top of the pump.
  4. When air is bled, tighten the union and turn breaker back on.
  5. Set the pump on high speed.

For additional troubleshooting and repair consult your hot tub owner manual or contact our No-Hassle Team.